Return Policy

At Kong, we stand behind the quality and sustainability of our products. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.

Please note: Customers are responsible for the cost of return shipping, and we do not provide return labels. Once we receive and inspect the returned order, we will issue a refund for the value of your purchase.

We are committed to ensuring your satisfaction while contributing to a greener, more sustainable world. Thank you for choosing Kong.